RAMsys Mobile — FIELD RESPONSE

Field response,
connected to the control room.

RAMsys Mobile extends RAMsys Sentrl into the field, helping authorised teams receive incidents, coordinate response, capture evidence and keep the control room updated in real time.

Incident Journey

Everything needed to manage an incident from the remote site

Follow one incident from assignment through field response and resolution.

Step 1 of 5 · Assigned

A new incident is sent from RAMsys Sentrl with the context the field responder needs to begin.

Alarm assignmentIncident & task context
14:32RAMsys
RAMsys Mobile
14:32
New Incident
Site DXB-14
Dubai
Alarm
Access Control Alarm
PriorityHigh
Assigned Task
Verify access event

Conceptual interface

Interface visualisation is illustrative. RAMsys interfaces are configurable and may vary according to deployment, user role and system requirements.

Collaboration

The field and control room stay connected.

Keep field responders, operators and supervisors working around the same live incident.

Live Incident Conversation
Site DXB-14
Access Control Alarm
Active
Operator
Online
Field Responder
Online
Supervisor
Online
Operator·Control Room
14:34

Please verify the access-control alarm at Door 4.

Field Responder·RAMsys Mobile
14:36

On site now. Checking Door 4.

Supervisor·Control Room
14:38

Confirm the condition before closing the incident.

Field Responder·RAMsys Mobile
14:41

Door inspected. No forced entry detected. Photo evidence attached.

Photo evidence attached
Messages and field updates remain attached to the active incident.

Conceptual interface

Interface visualisation is illustrative. RAMsys interfaces are configurable and may vary according to deployment, user role and system requirements.